Finding the Right Reputation Agency

Finding the Right Reputation Agency

If you work for a company and have a marketing budget to allocate, you must chose shrewdly, ensuring you engage with the best possible agency. There are a number of good reputation management agencies in London, but one stands out... Pure Reputation. 

Pure Reputation agency are different because they tackle the problem at the source with the aim of removing it completely. They solve the problem, not prolong it. Here is a video about Pure Reputation to help you understand more about them:

Read this blog post for more information about Pure Reputation. Follow them on Facebook here.

Pure Reputation Reviews Advice

How to Manage Bad Reviews

Numbers of complaints are on the up in the UK. As money generally becomes tighter, people scrutinise the products they buy and the services they pay for even more ruthlessly. Dealing with conflict is one aspect of business and reputation management that must be considered proactively. Here is how to reduce the number of negative reviews that your business attracts online.

Manage Expectations

Promise to deliver exactly what you will deliver – don’t allow consumer expectations to be unrealistic. If it’s a 'large coffee' on the menu, make sure it’s large in real life! These tiny differences can be the reason for customers never coming back. Additionally, if a customer feels that value is lacking, even marginally, they will want to tell someone about it. If they choose to do so using Google reviews for example, you'll be in hot water.

Damage Control

The most inflammatory thing an employee can do in return to a complaint, either online or in-person, is simply not care. This will trigger a far more emotional reaction from the customer than was caused by the original problem! Thanks to google maps, people can immediately write a geo-tagged review from where they are at that moment, and have your business name and star rating in the mud within minutes. Training staff in conflict avoidance and having a routine compensation policy (vouchers, apology, flowers, etc) for different levels of upset can be the difference between a clean slate and a positive review, or relentless trolling.

Good news travels fast. Bad news travels faster...

If you or your company have attracted bad press online, Pure Reputation can quickly restore your image. We specialise in various types of content removal, as clearly shown in the Pure Reputation Slideshare presentation below. If you would like to discuss your issues with a member of the team, note that you can call 02071834227 during regular office hours and also see more about our services on the Pure Reputation website.

Business Reputation Management Services from Pure Reputation

Right to be forgotten

Do you want to be forgotten?

In a world where everyone wants to be famous, some people would like the opposite. If you have something negative about you online, don't put up with it. Do something about removing it.

Thesedays, Google allows people to put their case forward to having content taken down. However, how do you contact them? What do you say?

You need not worry. Pure Reputation are an online reputation management company that specialises in this service. For a one-off fee they will work with Google on your behalf and get the content removed.

Contact Pure Reputation to find out more about this service, and others they offer including negative Yahoo Answer removal, Google Review deletion and monthly positive content promotion.

If you have something bad about you online, such as a news story in a newspaper or blog, Pure Reputation can get it de-indexed, if not deleted completely. Find out more about the right to be forgotten here. Contact Pure Reputation on their website or email them at info@purereputation.co.uk

For the latest reputation managment industry highlights and innovations, follow Pure Reputation on Twitter now.

Pure Reputation Online Reputation Management Specialists

Pure Reputation: Online Reputation Management Specialists

What is your Online Reputation?

Pure Reputation are a UK-based online reputation management company. Our specialists can ensure that your customers see what you want them to see when they search for your company. There are often issues that arise from negative yahoo reviews and these issues can grow and impact your business. Your online reputation is derived from what an individual can find out about you using search engines. Our methods are proven and give results. We provide services that not only push negative content off of your page one search, but also deletion of content. We only request payment once the content is removed. Read about our packages on the Pure Reputation website.

Why is it Important to Maintain a Good Online Reputation?

If you rely on business from outside your local area, your online reputation is your shop front, your staff, and you. Even one bad review can put new customers off your goods and services. 80% of consumers will search for your business to find reviews or find out more about who you are. Skepticism among online consumers is always increasing due to fraud and low trust. Make sure that negative content doesn't appear when they search for you.

I have a Negative Yahoo Answers Thread about my business. What can I do? 

Pure Reputation can help. The Yelp or Yahoo Answers page and all comments can be removed permanently. When the page is deleted, you will be the first to know. If you are interested in reading more about Pure Reputation and our online reputation management packages, read our blog on Wordpress or visit the website below. 

www.PureReputation.co.uk

ORM The Future of Online Reputation Management

Online Reputation Management

Welcome to our brand new blog. Here we discuss all things related to online reputation management, and interesting and constantly evolving industry. If you would like to get in touch with us, visit our website Pure Reputation to find out more. You can also follow our online reputation management company on the Pure Reputation Twitter page.